The NHS App
Ordering Repeat Prescriptions
Repeat prescriptions are medications which appear on your prescription slip which the Doctor would like you to continue on a regular basis. Your list can also be found on your online account.
How to Request a Repeat Prescription
Repeat prescriptions can be ordered in 4 ways:
- Online
you can order your repeat prescriptions via the NHS App on a computer, tablet or smartphone. - In Person
Tick the boxes on your repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. - Telephone
Repeat medication requests are taken over the telephone Monday =
Friday 10am – 6.30pm - Email
Email reception via [email protected]
Non-urgent advice: Patient Notice
We will action any requests when we are open. Please allow 48 hours for your request to be processed.
Collecting your Prescription
All prescriptions will be sent to your nominated pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order your prescription
- With your GP Practice
- At any pharmacy that accepts repeat prescriptions
- NHS prescription charges – NHS (www.nhs.uk)
- Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
- Find a pharmacy – NHS (www.nhs.uk)
Questions about your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP Practice about your prescription please phone our Pharmacist after 10am Tuesday – Thursday on 01257 442600.
Medication Reviews
If you have a repeat prescription, we will ask you to come in once a year for a review. Please make sure you book a routine appointment when we ask you to come in for your review.
About Pharmacists
Pharmacists are experts in medicines. They can also advise on medicine that you can buy without a prescription.
We work closely with local pharmacists to support you with certain minor health conditions. It may be more appropriate for you to have your NHS consultation with a pharmacist instead of the GP Practice. You can choose a pharmacy convenient to you and we will arrange this for you.
Many pharmacies are open until late and at the weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Disposing of Old Medicines
If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.